The Work The Practice Field Notes Contact Partner with Me
Wellness by Design

Care systems don't change by hope. They change by design.

I'm Brittany Taylor-Williams. For seventeen years, I've been building what healthcare often forgets: care rooted in trust, connection, and the realities of people's lives.

Most people think healthcare begins with an appointment. I've spent my career building support for everything that happens before, during, after, and in between.

Brittany Taylor-Williams, founder of Wellness by Design
Two hands passing falling sand between them
The Practice

A practice at the intersection of health, systems, and human-centered design.

Wellness by Design is the connective tissue across a living, evolving ecosystem of care. It is the throughline that links the organizations I build and lead, grounded in systems thinking and a refusal to accept that broken systems are permanent ones.

My work spans health systems, community wellness, and women's health technology, with a footprint that reaches nationwide and deep roots in rural communities. I do not design care for people; I design it with them, then build the structures that help health innovations take root and sustain.

How I Practice

Method, not marketing.

Person-led

Care designed around the person, not the institution. The patient sets the terms, and the system is built to meet them.

Connection-centered

Solutions grown with the people closest to the need, never imposed on them. Proximity is the design requirement and the person leads the process, not a courtesy.

Systems thinking

Treating the whole system, the incentives, the handoffs, the gaps, and the data that tells us where care is working and where it's failing, instead of focusing only on the symptom in front of you.

Human-centered design

Building with the people who will use it, testing against real life, and designing for dignity at every step.

The Work

Three organizations. One throughline.

Three Black women laughing together
01

Black Girl Health Collective

A connection-centered anchor health organization based in Delaware, building health infrastructure that starts with the people closest to the need and grows outward from there.

Anchor OrganizationDelawareCommunity Health
Visit BGHC
hey.RMDY
02

hey.RMDY

A virtual reproductive healthcare platform delivering person-led support and care across state lines, designed for the way people actually live rather than the way institutions prefer to operate.

TelehealthReproductive HealthDE / MD / VA / D.C.
Visit hey.RMDY
A consulting team collaborating around a laptop
03

Mangrove Practice Group

Strategy, design, and evaluation grounded in real-world implementation. The consulting practice behind the build, where frameworks are tested against reality before they reach the people who depend on them.

StrategyDesignEvaluation
Learn more
17+
Years in Practice
3
Organizations in the Ecosystem
Nationwide
Reach
Field Notes

Field notes from the practice.

Essays and reflections on care, systems, and what it takes to build something that actually holds.

Questions

Before we begin.

Do you take on consulting work? +

Yes, through Mangrove Practice Group. I partner on strategy, design, and evaluation for organizations building or rebuilding models of care.

Who do you work with? +

Health systems, community organizations, funders, and founders who are serious about person-led, connection-centered design.

Where do you work? +

My work reaches nationwide, with roots in the Delaware, Maryland, Virginia, and D.C. region.

How do we start? +

Reach out below. Every engagement begins with a conversation about what you are trying to build and who it needs to serve.

Partner with Me

Let's design something together.

Whether you are building a new model of care, looking for a thought partner, or ready to bring this work to your community, the conversation starts here.